UDS Telegram Bot

We present a Telegram chatbot that eliminates the objection "I don't want to download a new app"!

This **Telegram chatbot** will help you easily digitize your customer base.

With it, you can **accumulate and redeem bonus points**, as well as **inform customers about the latest news** from your company.

Key business benefits:

— A branded communication channel with customers

— Building a customer base with each customer's first name, last name, date of birth, and phone number

— Smart customer segmentation using RFM analysis. Identifying your most valuable customers

— Manual points allocation (not available on the Lite plan)

— Automatic points allocation on birthdays (not available on the Lite plan)

— Flexible bonus program settings tailored to your business

UDS Telegram Bot setup instructions

Attention! The steps below must be performed from the company owner's Telegram account — the bot's creator will have full access to change the bot's functionality, as well as to block or delete it.

— Go to https://t.me/BotFather

— Create a new bot with the /newbot command

— Upload the bot's avatar with the /setuserpic command

— Set up the welcome text with the /setdescription command, for example: "Welcome to Bulat's Bakery! With this bot you can earn bonus points and redeem them on purchases, and find out about special offers. Shall we start?"

— Set up the bot's description with the /setabouttext command — here you can include the most important information: address, working hours, and links to the company's website and social media

— Get and copy the integration token with the /token command

— Fill out the special form at the link .

For more details, visit the help center .